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1. Are there public areas where I can let my dog run free?
2. Are there rabies in the Rock Island County area?
3. Are there ways people can help the shelter?
4. Does the Rock Island Animal Care and Control Shelter offer veterinary services?
5. Does the Rock Island Animal Care and Control Shelter make presentations to schools or community organizations?
6. Do you board animals?
7. Do you have a foster parent program?
8. Do you have special rates for Senior Citizens?
9. How do you put animals to sleep?
10. How long do animals remain at Rock Island County Animal Care and Control
11. How many pets am I allowed to have on my property?
12. How much does it cost to retrieve my dog from the shelter if it has been picked up by an Animal Control Officer?
13. If I leave a deposit, will you hold an animal for me?
14. Is Rock Island County Animal Care and Control a "no kill" shelter?
15. I am not able to care for my pet anymore. What can I do?
16. My pet has fleas, what should I do?
17. Should I have my cat declawed?
18. What is the difference between a Humane Society and the Rock Island County Animal Care and Control Shelter?
19. What method of payment does the shelter accept?
20. When I come to the shelter, can I play with the animals?
21. Where can I find a veterinary hospital that will perform emergency services for my pet?
22. Where can I get a "Pet-Friendly" Illinois License Plate?

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1. Can I put my animal up for adoption at the shelter?
2. How do I adopt a Pet?
3. How long does it take to adopt a pet?
4. How much does it cost to adopt an animal from the shelter?
5. Where do pets available for adoption come from?

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1. What is arbitration in a nutshell?
2. What cases are eligible for arbitration?
3. How do I know if my case is an arbitration case?
4. Can I opt out of arbitration?
5. Why must I go through the arbitration process?
6. Where can I find copies of the rules regarding Arbitration?
7. Who serves as arbitrators?
8. How are the arbitrators selected for any given panel?
9. How are arbitrators paid?
10. I am named as a defendant in an arbitration case, what do I do?
11. Where do I go on the initial appearance day?
12. When do I need to bring my witnesses and evidence?
13. How do I get an arbitration hearing date?
14. What is an Answer?
15. What is a filing fee?
16. How does arbitration work?
17. Can the Arbitration Panel hear my Motion to Continue?
18. What if the parties settle the matter within 24 hours of the Arbitration Hearing time?
19. What if I am late to the arbitration hearing, will I still get a two-hour hearing?
20. What if one party does not show up?
21. If during the arbitration hearing, I disagree with an arbitrator’s ruling, may I stop the proceedings and go before the Supervising Judge for a ruling on the issue?
22. How do I get my evidence before the arbitration panel in a short amount of time?
23. How many copies of my Rule 90 packet should I bring?
24. What happens to my exhibits?
25. What if the other side did not comply with the rules and I want to request that certain evidence be barred?
26. Is a court reporter automatically present?
27. Who is the Arbitration Administrator?
28. Who is the Arbitration Supervising Judge and how do I schedule court time for motions before the Judge?
29. When and where are Motions before the Supervising Judge heard?
30. Where is the Arbitration Center?
31. What is the Arbitration Center Phone number?
32. Is the Arbitration Center handicap accessible?
33. Where may I park at the Arbitration Center?
34. Must I accept the decision of the Arbitration Panel?
35. How do I reject?
36. What happens when I reject the award?
37. Can I lose my right to reject the award?
38. Can I appeal the arbitration award?
39. What if neither side rejects the arbitration award?
40. Can I call the arbitrator as a witness at trial?
41. What is a Pre-Arbitration Order?

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1. How can the value of my property have increased when I haven't done anything to it for many years?
2. Why do similar houses in different neighborhoods have different assessments?
3. What is the square footage, year built, etc. of my home?
4. Can I examine the Township Assessor's records to be sure they have the correct information on my house?
5. Does the Assessor raise the assessment if I paint my house?
6. What do I do if I do not agree with the assessment?
7. Who is my township assessor and what does he/she do?
8. What are the grounds for an appeal?
9. How do I research my assessment to see if it is accurate and fair?
10. I have done my research and believe my assessment is inaccurate or unfair. What is my next step?
11. Will I be notified if my assessment changes?
12. When I get my tax bill, is it too late to appeal?
13. Are there any exemptions that provide property tax relief?
14. How is farmland assessed?
15. Why are my taxes are so high?
16. How can I freeze my taxes?
17. When can I protest my taxes?
18. When are the tax bills due?
19. Where can I get information on tax sales?

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1. Who must file?
2. What is the procedure?
3. What if there are changes in the business information?

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1. What options do voters with disabilities have?
2. Can a registered voter sign petitions for candidates of more than one political party for the same primary election?
3. May a voter who voted Republican in the last primary election now sign a petition for a Democratic candidate?
4. What could happen if a voter signs one party's petitions for the primary election but requests another party's ballot at that primary election?
5. Do I have to declare a political party preference?
6. Is a lottery conducted for party placement on the ballot?
7. How can I help with elections?
8. May I use a cell phone in the polling place?
9. What's on my ballot?

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1. How do I register to vote?
2. Can I register at a public assistance office?
3. Can I register to vote by mailing an application to my election office?
4. Do I ever have to re-register?
5. How will I know that I am registered?
6. When can I consider myself officially registered to vote?
7. What are the voter registration requirements?
8. Do I need identification when I register to vote?
9. What if I'm not listed as being registered to vote at the vote center?
10. When can I register to vote?
11. Is there a deadline to register?
12. Where can I register to vote?
13. Will I automatically be registered to vote when I renew my driver's license?
14. What should I do if I change my name?
15. What if I move, can I still vote?

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1. Can I receive help in voting my ballot?
2. How do I vote?
3. May I vote for a write-in candidate?
4. My next door neighbor's ballot is different than mine, why?
5. What if I can't make it to my vote center?
6. What if I make a mistake on my ballot?
7. What is early voting?
8. What is grace period voting?
9. What is absentee voting?
10. When is a person allowed to vote absentee?

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1. What options do voters with disabilities have?
2. What is Voter Assistance?
3. Who may be Given Assistance?
4. Who Can Actually Give the Assistance?
5. How is the Assistance Given?
6. Is an Affidavit Required?
7. What if a Voter Needs Instruction?
8. What About Inaccessible Polling Places?

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1. What is a civil union?
2. When do civil unions become legal in Illinois?
3. Are civil unions only for gay and lesbian couples?
4. Can we enter into a civil union if one or both of us are 16 or 17 years old?
5. Can we enter into a civil union if either of us has been married or in a civil union before?
6. Do we need a license to enter into a civil union?
7. Where do we get a license and how much does it cost?
8. Do we both need to be present at the county clerk’s office to apply for a license?
9. Who can certify our civil union?
10. Do we need to have a religious ceremony in order to enter into a civil union?
11. If I enter into a civil union in Illinois, will it be recognized in other states?
12. If I entered into a same-sex marriage, civil union or domestic partnership in another state, do I need to enter into a civil union again in Illinois?
13. If my partner and I registered as domestic partners in Cook County, do we need to enter into a civil union?
14. If my partner and I had a religious ceremony but have not entered into a legal relationship in any state, do we need to enter into a civil union?
15. What happens if we enter into a civil union and our relationship later ends?
16. Can I sponsor my civil union partner for immigration?
17. Can I cover my civil union partner under health insurance and other benefits provided by my employer?
18. Are benefits that my employer provides to my civil union partner taxable?
19. Can my civil union partner and I file jointly for federal income tax purposes?
20. Can my civil union partner and I file jointly for state income tax purposes?
21. Will my civil union partner inherit my possessions after I die?
22. If I die, will my civil union partner be entitled to receive Social Security survivor benefits?

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1. Is a blood test or premarital exam by a physician required?
2. Is a marriage ceremony required?
3. What is a common law marriage?

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1. We would like to be married by a judge. Where do we get our marriage license and how do we make arrangements to see a judge?
2. I have been selected to report for jury duty. How was my name selected?

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1. What happens if we agree to settle our case?
2. What happens if we do not agree to settle our case?
3. What is Eviction Diversion?
4. What will happen?

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1. What costs are associated with GIS data?
2. What does the GIS Department do?
3. What is GIS?
4. What type of information / data is available from the GIS Department?

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1. Are County maps available to the public?
2. How does the County determine when to resurface a highway?
3. How do I find out where the right-of-way is located on my property?
4. How do I obtain Entrance Access to a County Highway?
5. I am going to install a new mailbox, what type do you recommend?
6. I live on a Rock Island County Highway and my mailbox was knocked down by a snowplow, who do I contact?
7. I noticed a dead deer lying on the road, who should I contact?
8. Who do I notify if there is a road hazard on a county road?
9. Who is responsible for maintenance of the roads?

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1. What is the role of the Jury Coordinator?
2. Where is the Jury Coordinator located?
3. Who can serve?
4. Where can I receive general information?
5. How did I get selected for jury duty?
6. Do I still need to report?
7. How long will I be there?
8. Is everyone required to serve?
9. May I be excused for personal reasons?
10. Will I get paid?
11. Where do I park?
12. What type of clothing is appropriate?
13. What do I do if I need special accommodations?
14. What is a petit jury?
15. What is a grand jury?
16. What is a coroner's jury?

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1. Are there any filing or service charges to get an Order of Protection?
2. In which County should I file for an Order of Protection?
3. What happens when the Order of Protection is violated?
4. What will happen in the Order of Protection process?
5. Where do I get an Order of Protection?

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1. Landlords and Tenants: Do you have questions about Mediation?
2. Landlords and Tenants: Is there rent owed?
3. Tenants: Do you need to consult with an attorney about your eviction case?

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1. Can corporations sue, or be sued, and how do they defend themselves?
2. How do you file a Small Claims Complaint?
3. How do you respond to a small claims complaint?
4. What court date should I set?
5. What do I do before the trial?
6. What happens after the judgment is collected?
7. What happens after the trial?
8. What happens at the trial?
9. What happens if the case is settled before the court date?
10. What happens if the defendant does not pay the judgment?
11. What if the defendant (the person you are suing) is a corporation?
12. What is Small Claims Court?
13. Where do I file the complaint?
14. Where do I get the forms I need to file a Small Claims Complaint?
15. Where is it located?
16. Who can use Small Claims Court?

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1. As a victim or complainant, must I be present at all court hearings?
2. As a defendant, must I be present at all court hearings?
3. If I am the victim of a crime, how do I go about getting criminal charges brought up against someone?
4. A situation occurred, the police responded, and I was informed that I needed to contact your office to schedule an appointment to come in to file charges. Why won't the police take care of this?
5. I accepted a personal check that was returned. How do I get my money?
6. I hired someone to perform a number of repairs for me and I paid them a deposit for the materials up front, however the work was never completed. What do I do?
7. I have had many problems with one of my tenants and he has not paid the rent in two months. How do I evict this person?
8. I have a criminal conviction from years ago that I would like to get taken off my record. How do I go about getting this done?
9. My spouse has moved out and tells me that he/she wants a divorce. What are my rights regarding our common property such as the house and cars?
10. My ex and I have no formal agreement about visitation of our son. Recently, my ex has been keeping our son for longer periods of time than I feel comfortable and he/she has become more and more unreas
11. I have an Order of Protection against my ex, however I no longer feel he/she is a threat and I would like to have the Order lifted. Must I formally deal with this in court, or can I just ignore the Or

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1. Can I look up my fines or court dates online?
2. Can I pay my ticket before my court date?
3. How do I know when my court date is?
4. How much is my fine for a traffic violation? And do I have to appear in court?
5. I have a question about the status of my Illinois Drivers License?
6. I have a warrant for my arrest, what do I do?
7. I need to setup payments to pay off my fine, what do I do?
8. What are my options to pay my ticket?
9. What if I am making a regular monthly payment?
10. Where are you located?

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1. Can a mortgage company pay a property owner's property tax?
2. Who gets the property tax bills?
3. Are there risks to paying through a mortgage company?
4. What if neither the mortgage company nor the homeowner pays the taxes?
5. How can the owner avoid such problems?

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1. When does the annual tax sale take place?
2. Why does Rock Island County have an annual tax sale?
3. How is the Annual Tax Sale initiated?
4. Who runs the tax sale?
5. What is a tax buyer?
6. How long may a property owner wait to pay to avoid sale?
7. Do delinquent taxpayers have to pay costs of the certified delinquent notice or of publication?
8. After the list has been published, where can it be viewed?
9. How does bidding work?
10. Where and when can tax buyers register?
11. What are the registration requirements?
12. Can a tax buyer register multiple entities which can each bid at the tax sale?
13. Are there people who are prohibited from bidding in the tax sale?
14. Does the tax buyer have to buy subsequent delinquent taxes, that is taxes which become delinquent after the sale?
15. What does the tax buyer who wins a bid on taxes have to pay?
16. What additional costs are associated with an annual sale purchase?
17. What happens when delinquent taxes on a parcel are offered and not sold?

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1. Why Do I Need A Permit?
2. When Is A Permit Required?

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1. How can I find you?
2. When is the best time to call?
3. What information do I need to obtain a building permit for my new home?
4. How do I get an address for my new home?
5. Can I do the repair work or build my own home?
6. Do I need a contractor's license to do work in Rock Island County?
7. How am I protected from fly-by-night contractors?
8. What codes has Rock Island County adopted?
9. Where can I get copies of these codes?
10. How much land do I need to build a house?
11. Do I need a Building Permit?
12. Is Ice and Water Barrier required?

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1. What does 100-year flood mean?
2. My home is in a floodplain. Am I at high risk for flooding?
3. If I read a Flood Insurance Rate Map (FIRM), what are the different flood hazard zone designations and what do they mean?
4. What are FEMA's requirements for being removed from the 1% annual chance flood hazard area?
5. I have lived here forever and have never been flooded. Why do I need flood insurance?
6. My family has lived in our house for many years, and we had a big flood that was called the 100-year flood. We weren't damaged. So, why do I need flood insurance?
7. My bank said I'm in the floodplain and I have to buy flood insurance. I don't believe it. What can I do?
8. Who can do determinations of floodplain maps?
9. How can I find my community number and/or panel number?
10. Who can prepare an elevation certificate?
11. What elevation is used when rating a structure for a flood insurance policy?
12. What do I need to know if my building is in the floodplain?
13. I bought a house near the river. I had no idea that it floods there: what do I do?
14. How can I be considered to be in a floodplain if I only get water when it floods?
15. Five years ago my neighbor did something I want to do now, why can't I do it?
16. The mean local official says that my property has been substantially damaged, what does that mean?
17. What happens if I move back into my house, even though it has been declared substantially damaged?

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1. What is stormwater?
2. Where does the stormwater go?
3. What type of materials can I use for fill material?
4. What is stormwater pollution?
5. What rules and regulations control stormwater issues?
6. My neighbor’s stormwater runs on my property, can I divert it?
7. Can I change how stormwater flows across my property?
8. There is a ravine/stream through my property; who is responsible to maintain it?
9. There is a swale or open drainage channel through my property; who is responsible to maintain it?
10. Can I put yard waste, tree limbs, compost, concrete, chemicals, etc. into my ravine?
11. Why can’t I dump my natural material (yard waste, sticks, compost, etc.) into my ravine?
12. What is a rain garden?
13. What is NPDES Phase II and Who is Affected?
14. How Do the Phase II Rules Affect Industry?
15. How Do The Phase II Rules Affect Construction Sites?

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1. How can I find you?
2. When is the best time to call?
3. What codes has Rock Island County adopted?
4. How much land do I need to build a house?